Calm is the New KPI™: Engineering Calmer Agencies & Consulting Firms
Calm doesn’t happen by accident - it’s engineered. The operations podcast for service businesses that refuse to run on duct tape and adrenaline.
Productivity culture sold you a like - that burnout is the cost of growth. Calm is the New KPI™ treats burnout like the design flaw it actually is. Each episode, host Susan Boles - 15+ years as a CFO and COO - geeks out with agency owners, consultants, and operators who are engineering calmer businesses: tighter systems, harder boundaries, comfortable margins.
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