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Customer Experience Leaders


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Customer Experience Leaders

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A marketing podcast from RateIt
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http://customerexperienceleaders.com/

We reveal the secrets of how great brands delight their customers. Forget the fluff and industry jargon … this show is jam-packed with useful CX tips, insights and practical advice from leading brands. Join us as we go behind-the-scenes to discover how brands like Disney, Pandora, Optus and Country Road build experiences customers love. Produced by RateIt — the market leader in 'on the spot’​ customer feedback.

Omny Studio
Hosted by Omny Studio
This podcast may use tracking and attribution and dynamic content insertion

Stats: Statistics are produced by Omny Studio to help Customer Experience Leaders to understand how many downloads it is getting, or how many people are listening. Your device’s IP address and useragent is used to help calculate this figure. Omny Studio is IAB v2 certified.

Tracking and attribution: Omny Studio or its partners may connect the fact you listened to this podcast to an action elsewhere on the internet. For example - it may spot a device that downloaded an episode of Customer Experience Leaders later visited the website of an advertiser; or it may track that a device that listened to Customer Experience Leaders also listened to a different show. This form of attribution is used to measure advertising effectiveness.

Dynamic content insertion: Omny Studio may use limited data that they know about you - the device you’re using, the approximate location you’re in, or other data that can be derived from this, like the current weather forecast for your area - to change parts of the audio. Customer Experience Leaders may do this for advertising or for other forms of content, like news stories.

Customer Experience Leaders is able to use the above tools since its podcast host or measurement company offers this service. It doesn’t mean that this individual podcast uses them, or has access to this functionality. We use open data.

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