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RedCircle

Account Management Lead

Posted here: · Expires:

A full time position at RedCircle, Boston MA, USA

Salary range: $100,000 to $160,000 (yearly rate) - subject to experience

Account Management Lead (Los Angeles or Boston)

RedCircle is a podcast monetization platform, providing a first-of-its-kind fully-automated podcast advertising solution. With our ad platform RAP, advertisers can execute high-scale / high-performance podcast media buys on hundreds of podcasts in a few clicks. For podcast creators, RAP provides important revenue and a streamlined system for managing complex ad deals. In short, RedCircle is about getting podcasters paid as well as helping advertisers to drive new growth through podcast ads.

As the Account Management Lead, you’ll be leading a team of account managers — some focused on podcast creators, others working with advertisers. This position is a ‘player/coach’ position, where you’ll spend two-thirds of your time leading your group and developing your Account Managers, but you’ll also dedicate one-third of your time to managing a few clients directly. As a leader, you’ll work with senior leadership in developing the team’s goals, and you’ll be responsible for helping your team to plan and execute against those goals. Process development is key here; you’ll work with your team to establish stay organized and process-driven to ensure observability and repeatability in our account management.

On the podcaster side, your team is focused on onboarding, retention, and customer engagement. You’ll help establish procedures for a smooth transition into the platform, and you’ll help ensure that podcasters are taken care of and are growing as they mature as customers. On the advertiser side, your team is focused on campaign design, execution, and reporting; we collaborate with brands and agencies in the creation of ad campaigns, and work to deliver and report on strong performance, leading to strong renewal rates.

As our business grows, we’re looking for our first leader to help scale up our people and processes in the account management domain. We’re excited to bring a new leader to the team, helping RedCircle to maintain positive, growing, and deepening relationships with our customers.

CORE RESPONSIBILITIES

A GREAT CANDIDATE...

SALARY RANGE:

100k - 160k commensurate with experience.

RedCircle is an equal opportunity employer.

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