Email Marketing Operations Manager
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A full time position
Fully remote: working with a USA-based team at MarkManson.Net.
WHAT WE’RE BUILDING
With over ten million followers worldwide and 1.2 million newsletter subscribers, Mark Manson is one of the largest and most respected personal development brands in the world. We deliver evidence-backed, scientifically validated life advice to tens of millions of people each month. We are also in the early stages of building out a media network to scale content beyond the Mark Manson brand and IP.
WHAT WE NEED
Someone who owns the plumbing of our email business. We send millions of emails each week, and email is one of the most valuable channels we have — which means the automations, segmentation, deliverability, and data behind it need to be bulletproof. This role owns all of it: the Kit (ConvertKit) setup, our sequences, segmentation, list health, basic QA, performance reporting. Note: You will NOT be responsible for creative, only managing the technical operation side of our email business.
ROLE RESPONSIBILITIES
- Owning our Kit (ConvertKit) setup end-to-end: automations, sequences, segmentation, and tagging architecture.
- Owning deliverability: domain and sender reputation, authentication, list hygiene, sunsetting policies, and inbox placement monitoring.
- Building and QA’ing every send — templates, links, tracking, rendering, and merge fields — so nothing broken reaches a million inboxes.
- Designing and maintaining the segmentation and personalization systems that let us send the right content and offers to the right subscribers.
- Architecting our email infrastructure to scale across multiple brands and lists as the network grows.
- Running A/B tests on subject lines, send times, formats, and flows — and turning the results into standing playbooks.
- Managing integrations between Kit and the rest of our stack: website, funnels, analytics, and automation tools.
- Managing and monitoring our email growth channels — paid media, website opt-ins, Creator Network, Sparkloop, etc.
- Maintaining dashboards, databases, and operational tracking systems.
- Reporting performance and insights directly to our Head of Growth.
WHO I’M LOOKING FOR
YOU MUST HAVE:
- 3–5 years of experience in email marketing operations managing large lists (hundreds of thousands of subscribers or more).
- Deep hands-on experience with Kit (ConvertKit) or a comparable ESP, including complex automation and segmentation architecture.
- Real deliverability fluency: SPF/DKIM/DMARC, sender reputation, list hygiene, and knowing what to do when inbox placement slips.
- Strong analytical instincts — you track the metrics that matter and know when the numbers are lying to you.
- Fanatical attention to detail — you’re the person who catches the broken link before it hits a million inboxes.
- A love of data — you can find the optimization opportunities hiding in it.
- Self-sufficient and high agency. Comfort working in a small, dynamic, fast-moving remote team.
- A sense of humor.
STRONGEST CANDIDATES WILL HAVE:
- Significant experience growing lists: acquisition funnels, lead magnets, referral programs, or paid list growth.
- Experience inside a creator business, newsletter operation, or media company.
- Strong Claude Code skills to build custom dashboards, workflows, reports and spreadsheets.
- Familiarity with the health/wellness and/or self-help markets.
- Based in the Los Angeles area.
WHY YOU SHOULD WORK WITH US
We are a creator economy unicorn: a fully independent media company doing millions in revenue with no outside investors, no corporate parent, and no reliance on a broader media network or studio — and we’re growing aggressively. While much of the media industry contracts, we believe we’re positioned to grow both aggressively and sustainably, expanding from one of the world’s largest personal brands into a full media empire. You’d be joining at the stage where the operational systems you build become the foundation everything else scales on. Few jobs afford you the opportunity to work on something that will reach and positively impact millions of people around the world. We are a group of deeply passionate individuals who love to build world-changing content and have fun while doing it. Come be part of it.
To apply
Send an email to: jobs@markmanson.net with the subject line: “Email Marketing Operations Manager” and include the following in PDF formats:
- Your resume/CV.
- A cover letter explaining in 500 words or less why this job excites you — no em dashes!
- Two examples of your email ops work that you’re particularly proud of: describe the problem, how you solved it, what was involved, and what was the outcome.
- Contact info for two references.
We will follow up with the strongest candidates to schedule interviews within a week of receiving your application. We are looking for this person to start as soon as possible.
Please mention podnews.net in your application.
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